FAQ

HOW LONG DO THE SALES FOR THE CHOSEN MOUSEPAD LAST?

Sales begin on August 20 at 1 PM CEST and end on September 3 at 11:45 PM PDT (8h45 CEST 4th Sept).

IS INTERNATIONAL SHIPPING AN OPTION?

Yes, you can order The Chosen Mousepad from many countries and regions around the world! A complete list is available in our Terms of Sale.

WHAT ARE THE PAYMENT METHODS?

The Chosen Mousepad is available to order with these payment options (depending on the zones):

  • VISA
  • Mastercard
  • CB
  • American Express
  • Apple Pay
  • Bancontact

Wire payments or third party payment platforms like PayPal are not accepted.

WHAT CURRENCIES ARE AVAILABLE TO BUY THE CHOSEN MOUSEPAD?

The Chosen Mousepad is available in EUR and USD, depending on your country of residence.

WHEN WILL I RECEIVE THE CHOSEN MOUSEPAD?

The Chosen Mousepad will begin shipping in October.

HOW LONG WILL SHIPPING TAKE?

Once The Chosen Mousepad is finalized and ready to be shipped, you should receive the product within:

  • 5-7 working days in Europe
  • 12-14 working days in the rest of the world

WHAT ARE THE DIMENSIONS OF THE CHOSEN MOUSEPAD?

The dimensions are: 460mm x 400mm x 3mm width.
If you want to learn more about The Chosen Mousepad, please check the product description.

WHAT IS THE CHOSEN MOUSEPAD THICKNESS?

The Chosen Mousepad features a 3mm thickness.
If you want to learn more about The Chosen Mousepad, please check the product description.

ARE THERE OTHER DESIGNS AVAILABLE FOR THE CHOSEN MOUSEPAD?

Only one design is currently available for The Chosen Mousepad, but stay tuned for future updates!

CAN THE CHOSEN MOUSEPAD BE MACHINE-WASHED?

The Chosen Mousepad is not suitable for machine washing or any kind of electronic dryer.

Still have questions? Let’s get in touch!

You can also contact us at: zywoo-support@prodigy-agency.gg